FAQ

Event Organisers

How do I list my event?
The first step is to register with Startix. Once you have registered, you will have access to an administration site, where you can set up events, check your sales in real time, sell tickets, and much more.
Setting up your event is as easy as 1, 2, 3

1. Specify the event name & venue details
2. Enter your session details
3. Choose your ticket template

All that remains is to review & confirm and your tickets are available for sale!

What information do I need to register?
You will need the company name, address, bank account details and Australian Business Number (ABN). If you do not have an ABN, you can complete the ATO form online.

If your organisation has a logo, you can upload this as a gif or jpeg file (size x size). This will display on your personalised online webstore. If you do not have a logo, the company name will be displayed in its place.

What information will I need to set up my tickets?
You will need to know the details of the event, including the name, session dates & times, and ticket prices (excluding gst). You should also know whether or not your venue has special-needs seating.

Can I get my logo on the ticket?
Yes - simply email it to us with your organisation name and a request to upload it to the ticket template. Please note the following specifications;

• Black and white image only (not grayscale or colour)
• Jpeg or Gif file
• Size _____ x ______
• Resolution _______ dpi
• A transparent background will look best when printed on the tickets

Please note that a once-only charge applies for this service. See our pricing page for more information.
Email your logo to support@startix.com.au. Remember to include your contact details!